Customer Testimonials in Havelock near Northumberland County, ON
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Grant Schwartz, Selwyn, ONTARIOStore Location: Havelock
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I cannot begin to tell you how amazing the gentlemen at the Marmora location are! Our first purchase was this summer. We purchased a lawn tractor and had nothing but an amazing experience with Jeff and Mark at the Marmora location. It was an easy and stress free purchase and we could not be happier with the time and service they provided. Our second purchase was just today amidst this fantastic snow storm. Our ancient snow blower died and left us stuck. In one phone call, Mark and Jeff set us up with a snow blower that was not only affordable 9 days before Christmas, but they were kind enough to deliver it. Because of the incredible service we received in the summer, it was a no brainer to call them this time around and both my husband and I are extremely pleased and thankful. They have our full support and any referral we can pass along. Thank you gentlemen. We greatly appreciate it. Wishing you a very Merry Christmas and a we may see you in the new year for a side by side. :)
Robynn Snape, Eldorado, ONStore Location: Marmora -
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Jeff Morris, Seeleys Bay, ONTARIOStore Location: Havelock -
Phenomenal experience with this store. It was quick to find the right unit, financing was quick and out the door with it asap. I couldnt be more appreciative.
Anthony Hamel, Trent Hills, ONStore Location: Havelock -
When I came in to purchase my new outboard the staff new that what I was purchasing was a dream come true for me. They treated the entire process as such and I was not disappointed.
Shawn Wright, Marmora, ONTARIOStore Location: Havelock -
Phil was fantastic! His honesty and straightforward approach was excellent. I didnt at any time feel like I was a customer, more like a neighbor who was being offered advice and options. As someone with extensive sales experience, and the vice-chair of OMVICs Diciplinary Committee, I have to say hes refreshing in an industry that has its share of pressure sales and people who dont really know what they are talking about.
Stuart Sherman, North Frontinac, ONStore Location: Havelock -
Great overall experience! Even better boat :)
Stephan Selinger, Toronto, ONTARIOStore Location: Havelock -
Super friendly and supportive sales, finance and parts staff. Management ensures that you are well taken care of and completely comfortable with their product. Quality and service was exceptional and I can highly recommend Dunfords to anyone.
Ron Lyons, Cheltenham, ONTARIOStore Location: Havelock -
My experience with Dunfords has been excellent from the start, with my initial conversation on the phone with Yogi and follow up with Victoria. It was great meeting them when I came to the store to pick up my jet ski, along with the entire team. They are all very personable and professional and they know their products inside and out. I recommend Dunfords without reservations.
Louis Gagnon, Kingston, ONStore Location: Havelock -
Yogi was great at handling the majority of the sales transaction over the telephone. He was very responsive. Phil did a great job of delivering the motor. You guys are Hundred times better than the place I purchased the boat at. Keep up the good work.
Richard Hoy, Kirkland, QUEBECStore Location: Havelock -
I just wanted to say thanks to the team at Dunfords,s Power Sports for all the professionalism. Your staff was very nice and pleasant to deal with, the experience and knowledge of there products was outstanding. I will recommend this team to all my friends and family.
TRAVIS RUSHLOW, FRANKFORD, ONTARIOStore Location: Marmora -
None
Pieter Koekman, Thomasburg, ONTARIOStore Location: Havelock -
Always an easy experience top quality products
SCOTT STAPLEY, CAMPBELLFORD, ONTStore Location: Havelock -
A pleasant excellent buying experience. I highly recommend this dealership! Anyone who wants a generator should invest in a Honda from Dunfords. The staff are knowledgeable courteous and highlight professional and prices are reasonable. Im so impressed I will be back for other equipment and service in future.
-Anonymous -
Great start to finish
David Debarros, Norwood, ONStore Location: Havelock -
Great experience all around, super friendly staff that accommodated all my needs , highly recommend!!
Jaime Markle, Sarnia, ONTARIOStore Location: Havelock -
Looking forward to getting our side by sude
-Anonymous -
Great Team, both Yogi and Phil are very knowledgeable. Victoria was very helpful with financing and Brent seemed to know everything about the parts and accessories I needed. I felt very confident that I was getting what I needed without being oversold and I will continue to travel to Havelock to deal with them because it is definitely worth the trip.
Jessie Jackson, Innisfail, ONTARIOStore Location: Havelock -
Had a great experience with Phil on my purchase ot my Yamaha Kodiak 700 atv.
Phil went over every detail on the atv with me.
He answered all my questions.
I will definitely come back to Dundord's of Havelock for more purchases.Ramadan Veli, Oshawa, ONTARIOStore Location: Havelock -
Great experience look forward to dealing with them again
Michael Tapscott, Cobourg, ONTARIOStore Location: Havelock -
I would really like to comment on the commendable service experience our family received from Murray/Brent/Cory and the rest of the Dunford's of Havelock service team. Our family recently had our Vikiing Side by Side breakdown unexpectedly. This machine is required by our 84 year old mother to get around during deer season - especially after a knee replacement. With just over a week to go till opening day, it couldn't be a worse time. However, we called Dunford's to see what they could do - knowing it is one of their busiest times of the year for winterizations and fall repairs. The Dunford team jumped into action, with Murray (The Owner) actually going to pick-up the machine at the family farm in order to get it to the shop. Once at the shop they managed to help assess our Side by Side within a very busy shop schedule - and then place an emergency order for the parts required for the repair. Once the parts arrived they expedited installation, and our Side by Side is ready 2 days ahead of schedule. It is always a good experience when your expectations are exceeded!I have have been a customer of Dunford's for many years, and highly recommend them to anyone looking for a dealer with an excellent approach to sales and customer service.Thanks again "Team Dunford" - Jim Fennell
Jim Fennell, Aurora, ONTARIO -
you are welcomed as soon as you walk in the door with great and friendly staff and great deals they worked with me on the budget I had to get me what I wanted and needed and out in the water to enjoy my summer thanks, guys.
phillip farrugia Havelock -
I just wanted all of you on the Dunford's team to know that the boat looks absolutely AWESOME. Great job. Also Murray knows how to launch them. Looking forward to doing some fishing this year. I will set up a date for you to pick it up in the fall. Thanks for the great service. Gary
Gary Moore Pickering -
This was my first purchase from Dunfords. Everyone I dealt with there was fantastic. Thanks to Phil, Murray, Dylan and everyone else that helped me there. I will surely recommend Dunfords to anyone who asks.
Frank Stirling -
It's been a pleasure doing business with you, friendly knowledgeable staff and you are selling excellent products. I look forward to doing further business with you.
Barry Wilson Calabogie -
We were in on Saturday looking at the 2016 Honda Pioneer 1000 5-EPS. First, we want to thank the staff for making the experience outstanding!! Being able to take a test drive pretty much has sealed the deal for us! Glenn was amazing, and very helpful and informative. There was no pushing....just a wonderful experience all around!!! Can't say that enough.
Jim McKelvey Minden -
I have dealt with a number of different dealers over the past twenty years. my brother was killed in a snowmobile accident in 2008 and I got out of the sport, it just wasn't the same. with some constant badgering from my friend he convinced me to get back into the sport. I purchased a used snow machine from a family friend and made one trip with it. about halfway back I switched machines with my buddy and soon realized I needed a newer ride. driving home one day I stopped into Dunford's and had a look at a newer trade in. I went back to the dealers every day for a week trying to hash out a deal. It wasn't long and we were on a first name basis. there were a few disappointing moments over those five days but in the end we came to a deal. I can sincerely say that it was the most exciting and enjoyable experience I have ever had purchasing a recreational vehicle. they have renewed my passion for snowmobiling and I would recommend them to anyone considering a recreational vehicle purchase.
bill cummings brighton -
I finally received it all, is good thank you so much Dunfords for your help, you have been great, you're probably happy to hear the last of me, but I don't think it will be the last as I am going to be a customer there more frequently, as the service there from people like you are impeccable.
Ron Gannon -
Dunfords Continued Commitment to Our CommunityDear Murray,We were pleasantly surprised when we won the Honda Generator you donated in support of the Havelock Snowmobile Club for their raffle this year on Family Day.I thought it important to write a quick letter of thanks not only to show our appreciation for the great generator but more importantly to recognise your commitment to our community. Dunfords has a great long history in Havelock and has always been there when the community needs support. It is awesome to see as the new Owner your continued dedication to our amazing community.Its important your customers know what a great supporter you are of our community and that you are carrying the torch at Dunfords to continually go above & beyond in our community. We look forward to working with you within our community and to your future success!Chris & Christina Smith
Chris Christina Smith Havelock -
Eric at Dunfords was extremely friendly and helpful. Dunfords is a great dealership. Best sales experience I've ever had for any vehicle purchase.
Alison Whitby -
The best service and the nicest staff. They are always ready to help you and get you exactly what you need. Very proffesional.
Sam Havelock -
I was going to call this morning to ask about this, so I appreciate you taking the time to follow up and check on this before I asked. Your attention to detail is precisely why I will continue to deal with Dunford's and recommend Dunford's.
Ron Ottawa -
Top notch service, friendly, knowledgeable and most importantly very "Honest"! It has been a pleasure dealing with you!!!! Keep up the good work!
-Anonymous -
Patrick Peterborough
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I have been a customer for about 10 years and have purchased several ATV's and currently use their service department to keep my ATV in top shape. Am very satified with all aspects of this company.
Andy Oshawa -
I have always trusted Dunfords for parts for both my three wheelers and they always seem to have or can get what i need for them.
Matt Coe Hill -
30 some years ago my dad dealt at dunfords and had good experiences there, so i guess that is why me and my brother have dealt there. Eric has always treated us good and never too busy to say hello. Keep up the good work. Dunfords will be the place of my next purchase when it is time.
Terry Grafton -
Purchased bike on Wednesday before a long weekend. Made arrangements for me to pick up the bike for the weekend and then have plow installed at my convinence
Thor Stirling -
never delt with a better dealer
Keegan Campbellford -
I recently purchased 2 Honda HRC216HXC Lawnmowers. By far the best lawnmowers I have ever used. Great on fuel, great cut quality. The experience at Dunfords was great they went out of there way to get me looked after. I will definetly be a repeat customer !! Thanks
Ryan Peterborough -
I bought 1 new atv and 1 used atv. I had a minor problem with the transaxle on the used machine and it had only a 30 day warranty and it had already ran out but they fixed it no questions asked and installed new decals on the machine all at no charge! KEEP UP THE GREAT CUSTOMER SERVICE I WILL BE BACK TO CHECK OUT THE 09'S THANKS DUNFORDS.
Richard Bomanville -
I have purchase 3 sleds from this dealership over many years including used sleds. The sales and service have always been top notch and I tell all my friends. I would drive by many dealerships to get to this one. Trust is something I value and Eric and his staff have been great.
-Anonymous -
To everyone Dunford's, you are the very best in the industry at what you do hands down!! Once again you have impressed a long time customer that will promote your value to anyone who could possibly benefit your business. I called in to the parts department to ask a question about a replacement ignition switch which I bought from you last week. You not only took the time to effectively answer my question, you did so in a very friendly and courteous way. Many of your competitors do not understand the power of this customer service strategy and I am sure it for this reason that you are so successful! Once again, you have loyal customer for life because you care about your customers, in return I will continue to tell others why you are the best at what you do and why they should also be your customer. Regards Neil Hogg
Neil McArthurs Mills -
I have purchased 1 Sea doo, 3 ATVs,1 genorator,Bush buggy, and many Parts ans accesorisors, I have also used your service and have been more than pleased with all dealings.Eric and his staff are the best.
Robert Peterborough -
As The Intepid Snowmobiler and the National Touring Editor for Snow Goer Canada Magazine, I ride over 10,000 km each winter and depend on Ski-Doo reliability and quality. And no matter where my tours take me, I always come back to Dunford's for the exceptional service that keeps my Ski-Doo sleds running in tip-top shape. Dunford's has earned my trust with their friendly approach, expertise and commitment to total customer satisfaction! Craig Nicholson, The Intrepid Snowmobiler
Craig -
A friend purchased a used Sea Doo from Eric 2-3 years ago and I was very impressed with the way Eric handled the entire transaction. Last summer I needed a Generator and came right to you people and ended up buying a Honda E3000I. I was told it would take a day to service the unit as it was still in the box in the "Service area " and Power was still out in many areas. One of the technicians overheard the conversation and said he would service it that afternoon. This is SERVICE beyond belief in this day and age. That is why these people have been in business for over 30 years. I would HIGHLY RECOMMEND Dunsfords to anyone. Larry Hancock Bowmanville, Ont.
Larry Bowmanville -
Our family has enjoyed bussiness and friendship with Eric ,Larry and their family and staff for 35 years.
George Hamilton -
You guys rock! Keep up the good work!
April Toronto -
It's worth the drive to Havelock. Always have parts in stock and the service dept is fast and fixes any problems the first time
Mark Frankford -
The employees are very friendly and helpful and explained all information throughly and we will be back in the future for more purchases
John Peterborough -
By Far the best Skidoo dealer ship I have ever dealt with
John Whitby -
Dylan , Murray and Phil are amazing , they make buying a top quality machine like a Yamaha a very pleasant experience ! Dylan and Murray have a wealth of knowledge. If you want something to serve your needs for a long time see them. My new wave runner glides like its on ice , with incredible power. Thx Jerry
Jerry Degen, Roseneath, ONTARIO -
Thanks for taking care of us! We will defiantly recommend to our family & friends.
Al Karen Oshawa -
First things first , The parts and Garage mechanics are great and would definitely have my ATV fixed by them again. As far as the Sales experience,,, Brutal. First I traded my 500 in to them for a new 500 that was sitting in the show room. He was going to let me walk out the door over 50 dollars, second he tried to tell me that the 500 was comparable to a 670 which is not even in the same field. I have since purchased 2 Ricon 670,s and a 420 Rancher. When I attended to speak with him in regards to price he would not even move the price. I told him that I would buy 3 bikes today and he stated that he would take 100 bucks off . WOW ... His lost as I have since bought a total of 5 bikes and all with plows , winches ect. In my opinion they need a new sales guy in there that's approachable or maybe a little younger., Maybe he was having a bad day but I know that just in my circle or friends he has lost out on at least 13 to 15 sales. WE ALL BOUGHT HONDA
Mike Hulsman peterborough -
I really like the way you folks run your operation. Others need to take note. Cheers
Andy Jakielaszek, ONTARIO
Great experience in the overall purchase experience, from sale to delivery of our first ever ATV. Would highly recommend Dunfords for all your Powesports needs.